Help
Quick answers, or a real person if you need one.
Need a hand?
Turn on Eva in 2 minutes
Open your Phone app, dial this code, then press call:
Tip: you'll do this in the app with your real AlloEva number already filled in.
To turn Eva off later, dial: ##004#
Questions owners ask
Will my customers know Eva isn't a person?
Eva sounds warm and natural, not like a “press 1” menu. She never pretends to be human: if a caller asks, she tells them she's your virtual assistant. Most callers just want someone to take their message, and Eva always does.
I'm not good with technology.
You dial one code on your phone. We show you exactly what to press. If you get stuck, tap “Call me” and a real person does it with you.
What if she says something wrong?
Eva never gives prices and never makes promises. She only takes the message and tells your customer you'll call back.
Do I keep my phone number?
Yes. Your customers call the same number as always. Nothing changes for them.
When does Eva answer?
Only when you don't: you're busy, on another call, or your phone is off. You still answer your calls like always.
Do I need a new phone or an app?
No. Eva works with the phone you already have. Her messages arrive by text, so the app is optional.
Can I try it before I pay?
Trying it costs nothing: setup is free and there's no monthly fee. You only pay when Eva takes a call for you. If nobody calls, you pay $0.
How do I stop?
Dial one code, or tap “Turn off” in the app. No contract, no cancellation fee.
Is my customers' information safe?
Messages are encrypted, never sold, and we don't keep call recordings.
What languages does Eva speak?
English and French, plus Spanish, Portuguese, Italian and German. She answers in the caller's language.
How do I pay?
Card, Apple Pay or Google Pay. Your receipts list every call, so you always know what you paid for. Setup is free.